Key Performance Indicators (KPI) Training Program
Target Audience
- Managers and Supervisors
- Department Heads
- Planning and Monitoring Staff
- Quality and Performance Teams
- HR and Operations
Days 1–3: Classroom Training
Day 1 – KPI Fundamentals
- KPI concepts and importance
- KPI vs Metrics vs Targets
- SMART KPIs
- Linking KPIs to strategic objectives
Day 2 – KPI Design and Development
- Types of KPIs (strategic, operational, individual)
- Selecting appropriate KPIs
- Data sources and measurement methods
- KPIs in operations, maintenance, safety and HR
- Common KPI design mistakes
Day 3 – KPI Monitoring and Analysis
- Performance monitoring
- Gap analysis
- Linking KPIs to individual and team performance
- Dashboard concepts
- Management reporting
Days 4–5: On-the-Job Training (OJT)
Day 4 – Reviewing Existing KPIs
- Assessing KPI effectiveness
- Linking KPIs to daily tasks
- Observing data collection methods
- Practical improvement guidance
Day 5 – KPI Application and Decision-Making
- Monitoring live KPIs
- Analyzing results with supervisors
- Decision-making based on KPI results
- Improving reporting mechanisms
- Final session and recommendations
Training Outcomes
- Understand and interpret KPIs
- Design effective KPIs
- Monitor and analyze performance
- Use KPIs for decision-making
- Improve individual and organizational performance
Training Materials
- PPT presentations
- KPI guideline manual
- KPI templates
- Monitoring checklists
- Certificate of Completion
Related Courses
Health & Safety Training Program
Target AudienceWorkersSupervisorsTechniciansIndustrial Security PersonnelHSE Teams Days 1–3: Classroom Training Day 1 – Occupational Health & Safety FundamentalsIntroduction to HSEImportance of workplace safetyRoles and responsibilities (management, supervisors, workers)Types of occupational hazardsAccidents and near-miss concepts Day 2 – Risk Assessment and Control MeasuresRisk assessment principlesRisk matrix (likelihood x severity)Hierarchy of controlsJob Safety Analysis (JSA) conceptsPersonal Protective Equipment (PPE) Day 3 – Safe Work Systems and Emergency ResponseSafe operating procedures (SOPs)Work permit systemsFire safety and evacuationBasic first aid conceptsIncident reporting and investigationSafety culture and safe behavior Days 4–5: On-the-Job Training (OJT) Day 4 – Site Risk IdentificationWorkplace hazard identificationEmergency exits and assembly pointsPPE usage observationPractical JSA application Day 5 – Practical Safety ApplicationApplying safe work proceduresBehavior-based safety observationEmergency simulation exercisesField performance evaluationFinal session and improvement plan Training OutcomesIdentify and control workplace hazardsApply occupational safety principlesUse PPE correctlyRespond to emergencies effectivelyPromote a positive safety culture Training MaterialsPPT presentationsHSE handbookField checklistsJSA templatesIncident report formsCertificate of Completion
Talent Management Training Program
Target AudienceManagers and Department HeadsHuman ResourcesSupervisorsTeam LeadersOrganizational Development Officers Days 1–3: Classroom Training Day 1 – Talent Management FundamentalsTalent management conceptsTalent vs Skill vs CompetencyImportance of talent managementTalent lifecycleRoles of management and HR Day 2 – Talent Acquisition and DevelopmentIdentifying high-potential employeesTalent attraction and recruitment strategiesSuccession planningTalent development approachesCoaching and mentoringAligning talent development with strategy Day 3 – Performance and Talent IntegrationLinking talent management with performanceUsing KPIs in talent evaluationManaging high performersTalent retention strategiesCommon talent management challenges Days 4–5: On-the-Job Training (OJT) Day 4 – Talent Identification and ReviewReviewing organizational structureIdentifying existing talentObserving employee performanceApplying coaching approachesDiscussing talent gaps Day 5 – Practical Talent ManagementParticipating in real performance evaluationLinking performance results to development plansPreparing a basic talent development planRetention decision discussionsFinal session and recommendations Training OutcomesUnderstand talent management conceptsIdentify and evaluate talentLink talent with performanceSupport succession planningContribute to an attractive work environment Training MaterialsPPT presentationsTalent management guideTalent evaluation templatesField checklists,Certificate of Completion
Certificate of the Business Continuity Institute (CBCI)
About the ProgrammeThis specialised programme equips participants with the essential competencies required for Business Continuity Management Systems (BCMS), focusing on real operational environments in Kuwait’s oil, gas, and petrochemical sectors.The training combines global best practices with local applications to support organisational resilience, crisis readiness, and operational continuity.Certification (Important Note)Certificates will be issued exclusively by London Royal Academy (LRA). InfoTech Institute – Kuwait. التدريب، التنظيم، والإشراف يتم من خلال الشهادة تحمل رقم اعتماد وتعريف خاص، موقّعة من الأكاديمية البريطانية. Key Learning AreasDisruption & risk analysis for critical operationsBusiness Impact Analysis (BIA)Design & development of effective Business Continuity Plans (BCP)Communication & response frameworksIncident management structurePerformance monitoring, KPIs and improvement cycleAlignment with global standards and Kuwait petroleum sector needs Target AudienceBusiness Continuity & Crisis Management TeamsHSE, Risk, Compliance, OperationsTeam Leaders & Supervisors in Oil, Gas & PetrochemicalsEmergency Response and Governance Units 5-Day Suggested Outline Day 1 – Foundations & Kuwait ContextBusiness continuity concepts Sector-specific risks BCM framework Petroleum case examples Day 2 – Risk & Impact AnalysisRisk assessment Business Impact Analysis (BIA) Critical process mapping Scenario drillsDay 3 – BCP DevelopmentStrategy selection BCP drafting Resource & recovery planning Workshop exercises Day 4 – Incident Response & CommunicationRoles & structure Crisis communication Table-top exercises Lessons learnedDay 5 – Performance & Exam PrepKPIs & dashboards BCMS performance cycle Documentation CBCI-style review questions Included MaterialsParticipant workbookBCP templatesDisruption analysis toolsKPI & reporting matricesCertificate from London Royal Academy (LRA)