Protocol and etiquette in institutions
Protocol and Etiquette in Organizations General Objective To develop participants' skills and knowledge in the art of protocol and etiquette and its impact on official interactions between employees and managers in the workplace, as well as between organizations and countries. The course also covers hospitality etiquette, table manners, and appropriate conduct in various official situations and occasions with guests and VIPs, with the aim of enhancing performance and public relations.
Related Courses
Speaking and dealing with the media skills
Addressed to: The official spokesperson of the organization. Public relations officers and staff. Communications managers. Embassy staff and diplomats. Media department staff. Senior officials in general.
Train the Trainer Program
Train the Trainer Program Detailed Program Content Day 1 – Fundamentals of Professional Training The concept of institutional training and its role in developing human capital. Principles of Adult Education. Roles and responsibilities of a professional trainer. Training needs analysis. Defining learning outcomes.
Professionalism in the workplace
By the end of the program, participants will be able to: Understand the concept of professionalism and its impact on enhancing organizational performance. Apply the principles of professional conduct and work ethics. Develop effective professional communication skills within the workplace. Promote a culture of responsibility, discipline, and job commitment. Manage time and tasks efficiently to achieve organizational goals. Handle professionally with work pressures, challenges, and professional disagreements. Build a positive professional image that reflects the organization's values and mission. Increase productivity and improve professional relationships and teamwork.